Legal
Privacy Policy
This policy is published in English. If you would prefer a copy in another language, email privacy@getremotereps.com and we will send one.
1. Who we are
MARTECHSOL LTD, trading as Get Remote Reps, is the data controller for the personal data described in this policy. That means we decide why and how it is used, and we are responsible to you for it.
| Registered company | MARTECHSOL LTD |
|---|---|
| Trading as | Get Remote Reps |
| Registered in | England & Wales, company number 16554162 |
| Registered address | 2 Frederick Street, Kings Cross, London WC1X 0ND, United Kingdom |
| Privacy contact | privacy@getremotereps.com |
| General contact | hello@getremotereps.com |
Which data protection law applies
We are established in the United Kingdom, so the UK GDPR and the Data Protection Act 2018 apply to us. Because we offer this programme to people living in the European Economic Area, the EU GDPR also applies to that processing, under its Article 3(2). Where the two differ, we apply whichever gives you the greater protection.
Our representative in the EU
We are established in the United Kingdom. Article 27 of the EU GDPR requires a company in our position to appoint a representative inside the European Economic Area, to act as a local contact point for members and for supervisory authorities.
We have not appointed one yet. We are working on it, and we will publish their name, address and contact details in this section as soon as the appointment is made. We would rather tell you this plainly than leave the section blank.
In the meantime, contact us directly at privacy@getremotereps.com, or by post at the registered address above. This does not reduce your rights in any way: you can exercise every right in section 8, and you can complain to the supervisory authority in your own country (section 13) directly, without going through us first.
We have not appointed a Data Protection Officer, as we are not required to under Article 37 of the UK or EU GDPR. Privacy questions go to the address above and are handled by a named person on our team.
2. What we collect
When you apply
- First name and last name
- Email address
- Age
- Gender
- Country of residence
- Mobile telephone number
- Whether you consented to SMS contact, and when
We do not ask for identity document numbers on our website. No passport number, no national identity number, no bank card details. If a page claiming to be ours asks for these before you have an account, it is not us — please report it.
If your application is accepted
- Identity verification data, collected and checked by our verification provider in a secure signed-in session. We receive a pass or fail result and a reference number. We do not receive or store your document number or a copy of your document.
- Payment details — the Wise or Revolut account identifier you give us so we can pay you.
- Your answers to each month's questions.
- Records of payments made to you, which we are required to keep for tax and accounting purposes.
Automatically
- Your approximate country, derived from your IP address, so we can show the page in a sensible language and currency. We do not store your IP address for this purpose beyond the request.
- Basic technical information your browser sends, such as device type and browser version, in our server logs.
3. Why we use it, and our lawful basis
| Purpose | Data | Lawful basis |
|---|---|---|
| Assessing your application and keeping a balanced mix of members | Name, email, age, gender, country | Steps taken at your request before entering a contract — Art. 6(1)(b) |
| Running your membership, sending you monthly questions, paying you | Name, email, answers, payment details | Performance of a contract — Art. 6(1)(b) |
| Contacting you by SMS when email fails and a payment is pending | Mobile number | Your consent — Art. 6(1)(a). You may withdraw it at any time |
| Verifying identity, preventing duplicate or fraudulent accounts | Verification result, reference number | Our legitimate interests in paying the right person once — Art. 6(1)(f) |
| Producing aggregated, anonymised results for our customers | Your answers, stripped of identifiers | Legitimate interests — Art. 6(1)(f). See section 4 |
| Keeping tax, accounting and anti-money-laundering records | Payment records, verification result | Legal obligation — Art. 6(1)(c) |
Where we rely on legitimate interests, we have weighed those interests against your rights and freedoms. You can object to any such processing — see section 8.
Gender. Under the GDPR, gender as collected here is ordinary personal data, not a special category. We use it only to keep a balanced mix of members. You may select "Prefer not to say" and it will not affect your application.
4. What happens to your survey answers
Your answers are combined with those of every other member and stripped of anything that identifies you before any customer sees them. Customers receive aggregated results. They do not receive your name, email address, telephone number, or any identifier that could be linked back to you.
We do not sell your contact details. We sell aggregated opinion data. Those are different things, and the difference matters.
5. Who we share data with
We share personal data only with service providers who process it on our instructions under a written contract meeting Article 28 of the GDPR. Our providers are:
| Provider | Purpose | Location |
|---|---|---|
| Veriff OÜ | Identity verification after acceptance | Estonia (EEA) |
| Wise Europe SA / Revolut Bank UAB | Paying you | Belgium / Lithuania (EEA) |
| Email delivery provider | Sending your monthly questions and account emails | EEA |
| Hosting and database provider | Running the website and storing member records | United Kingdom / EEA |
We may also disclose data where we are legally required to, for example to a tax authority or in response to a valid court order. We will tell you if that happens unless we are prohibited from doing so.
We never sell, rent or share your contact details with advertisers or data brokers.
6. International transfers
We are established in the United Kingdom. If you live in the EEA, your personal data is therefore transferred out of the EEA to the UK so that we can run the programme and pay you.
That transfer relies on the European Commission's adequacy decision for the United Kingdom, which recognises UK data protection law as offering protection essentially equivalent to the EU GDPR. Adequacy decisions are reviewed and renewed periodically. If the UK's adequacy status lapses or is withdrawn, we will move the transfer onto Standard Contractual Clauses supported by a transfer impact assessment, and we will update this page before that change takes effect.
Our service providers are listed in section 5. We do not transfer personal data anywhere outside the United Kingdom and the EEA.
7. How long we keep it
| Data | Kept for |
|---|---|
| Unsuccessful applications | 6 months, then deleted |
| Member account details | While you are a member, then 12 months |
| Survey answers (identifiable form) | 90 days after the survey closes, then irreversibly anonymised |
| Aggregated, anonymised results | Indefinitely — this is no longer personal data |
| Payment and tax records | 6 years, as required by UK company and tax law |
| Identity verification result | 5 years after your membership ends |
If you ask us to delete your data, we will do so except where we are legally required to keep a record. In that case we keep only the minimum, and we will tell you exactly what was kept and why.
8. Your rights
Under the GDPR you have the right to:
- Access — get a copy of the personal data we hold about you
- Rectification — have inaccurate data corrected
- Erasure — have your data deleted, subject to our legal retention duties
- Restriction — have us pause processing while a dispute is resolved
- Portability — receive your data in a machine-readable format
- Object — object to processing based on legitimate interests
- Withdraw consent — for SMS contact, at any time, without affecting anything else
Email privacy@getremotereps.com. We will respond within one month. Exercising these rights is free, and you do not have to give a reason. Leaving the programme does not cost you any payment already earned.
9. Automated decisions
We do not make decisions about your application by automated means alone. Every application is reviewed by a person before it is accepted or declined. Automated checks may flag an application for closer review, but a human always makes the final decision.
10. Cookies and local storage
We do not use advertising or analytics cookies, and there is no cookie banner because we do not set anything that requires consent.
We store one item in your browser's local storage: your chosen language, so the site does not override it on your next visit. It is not a cookie, it is not sent to our servers, and clearing your browser data removes it.
11. Security
Data is encrypted in transit and at rest. Access to member records is limited to staff who need it and is logged. We never hold identity document numbers or full payment card details, which removes the most sensitive categories of data from our systems entirely.
If a breach occurs that is likely to result in a high risk to your rights, we will tell you directly and notify the Information Commissioner’s Office within 72 hours, as Articles 33 and 34 require. Where the EU GDPR applies, we will also notify the relevant EEA supervisory authority.
12. Children
This programme is for people aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that we have, we delete it promptly. If you believe a minor has applied, contact us.
13. Complaints
Please raise anything with us first — most issues are resolved quickly. If you are not satisfied, you have the right to complain to a data protection supervisory authority.
If you live in the United Kingdom
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom
ico.org.uk
If you live in the EEA
You may complain to the supervisory authority in the country where you live, where you work, or where the issue occurred. Each EEA country has its own — a current list is published by the European Data Protection Board at edpb.europa.eu. You can approach them directly — you do not need to go through us, or through a representative, first. See also section 1 on our EU representative.
You do not have to complain to us first, and complaining costs you nothing.
14. Changes to this policy
If we make a material change we will email every member at least 30 days before it takes effect, and update the version and date at the top of this page. Continuing to take part after a change means you accept the updated policy. If you do not accept it, you can leave at any time and keep any payment already earned.